Delight customers
Drive profitability
We help companies digitize and optimize their processes along the customer life cycle to enable experiences that drive profitability and support growth.
Improve your business on the 3 dimensions of success
The 3back platform allows clients to apply the right technology to drive customer lifetime value along the entire customer life cycle, from sales driven prospect management to retention driven feedback management.
Enter into a dialogue with prospects and customers
Enter into a dialogue with your customers
The 3back platform enables companies to offer smooth end-to-end feedback experiences and provides a new kind of feedback data directly to the relevant people in your organisation.
Everything you need to better understand what prospects and customers think about your products and brand.
Everything you need to enter your customers minds in one ready-made package.
Be available, offer an always-on channel
Simple, fast, user-friendly
3back enables businesses to provide smooth customer experiences - for onboarding, processing, interaction and feedback - on mobile, desktop or voice assistant. With our communication tools the customer experience plays out remotely without adding friction.
Easy to implement and scale
3back platform is working side by side with your existing systems but can be integrated via APIs where necessary. Our platform is designed to grow and scale and works for businesses of any size.
Digital and automated
3back helps businesses digitize, optimize and automate their internal & external processes and customer interactions. Free your employees from wrangling across systems and process siloes for information. We automate these repetitive, time-consuming yet essential tasks with our bots.
Easy & efficient customer interactions
Service your customers in a way that’s convenient for you and your customers. Remove friction on both sides by offering a digital & automated channel that your customers can access 365x24/7.
